Subject

Needs username, chrome shortcuts missing

Description

Needs username, verified, gave username, under password box it says signing into dcscomm
sign into which is correct - I did not see 2 accounts the one that is accurate is tllund

after Tom signed in, the chrome desktop shortcuts were missing. This first happened after the update last week
Chrome update is stuck in software center. running gpupdate /force and restarting didn't fix it
attempting to restart the update installation didn't work either

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david.galvan@douglascounty-ne.gov Re: 00199798 - Needs username, chrome shortcuts missing [ ref:_00Dj027sBS._5005b18o0Xa:ref ] Mar/23/2021
Chris,

I maintain the DCSO domain, not the DCSCOMM domain.

Later,



David J. Galván
Technical Support Manager
Douglas County Sheriff's Office
3601 N 156th Street
Omaha, NE 68116
(402) 444-5932 (Work)
(402) 510-3645 (Cell)


On Tue, Mar 23, 2021 at 9:27 AM Chris Sharp <sfautorouting@dotcomm.org>
wrote:

> Hi David,
>
> Can you help with a couple of issues? Tom Lund (DCSCOMM\tllund) is having
> issues with a printer network connection and a chrome update. Zuhair asked
> me to reach out to you since Tom is on the DCSCOMM domain.
>
> I can provide more details if you need me to. Tom's phone number is (402)
> 444-7097.
>
> Thank you,
>
> Chris Sharp
> DOTComm Technical Support
> O: 402-444-3663
> 408 S 18th St.
> Omaha, NE 68102
> servicedesk@dotcomm.org
>
> ref:_00Dj027sBS._5005b18o0Xa:ref
>

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sfautorouting@dotcomm.org 00199798 - Needs username, chrome shortcuts missing [ ref:_00Dj027sBS._5005b18o0Xa:ref ] Mar/29/2021
Hi Tom,


Please call me about your issue with Chrome shortcuts missing. I am at 402-444-3663 and if I am not available, then anyone at the Service Desk should be able to help you. Just refer to ticket#199798.


Thank You,


Mike McMahon
ref:_00Dj027sBS._5005b18o0Xa:ref
sfautorouting@dotcomm.org 00199798 - Needs username, chrome shortcuts missing [ ref:_00Dj027sBS._5005b18o0Xa:ref ] Mar/23/2021
Hi David,

Can you help with a couple of issues? Tom Lund (DCSCOMM\tllund) is having issues with a printer network connection and a chrome update. Zuhair asked me to reach out to you since Tom is on the DCSCOMM domain.

I can provide more details if you need me to. Tom's phone number is (402) 444-7097.

Thank you,

Chris Sharp
DOTComm Technical Support
O: 402-444-3663
408 S 18th St.
Omaha, NE 68102
servicedesk@dotcomm.org
ref:_00Dj027sBS._5005b18o0Xa:ref
sfautorouting@dotcomm.org 00199798 - Needs username, chrome shortcuts missing [ ref:_00Dj027sBS._5005b18o0Xa:ref ] Mar/30/2021
Hi Tom,


Please call me about your issue with Chrome shortcuts missing. I am at 402-444-3663 and if I am not available, then anyone at the Service Desk should be able to help you. Just refer to ticket#199798. If you already been helped, please respond to this email to let us know. We are here 24/7 including holidays.


Thank You,


Mike McMahon




ref:_00Dj027sBS._5005b18o0Xa:ref